Google translate service in Salesforce

Google translate service in Salesforce

For translating Languages, we are trusting Google for years and it is also a very dependable and accurate so what if we can use that service in salesforce itself. wouldn’t it be so amazing? yeahhh, you are right. we can use google translate service in salesforce and it doesn’t need very complex coding and configuration. …

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Convert VisualForce page into Lightning with no efforts

Convert VisualForce page into Lightning with no efforts

For the Lightning transition, we don’t need to convert all our visualforce pages to lightning component because visualforce pages works in lightning experience. we prefer to convert only those pages in which we need the speed of lightning so that the productivity of the user could be increased. Pages which are not very complex in …

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Know your Einstein Bot

Know your Einstein Bot

Salesforce provides Einstein Bots to build smart assistance for your customers through chat, messaging or voice. Bots answer customer questions with the right information and very efficiently. Bot saves a lot of human effort and narrows down customers for Agents, they answer simple queries of customers like updating passwords or getting information related to customer …

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Twilio+Salesforce Integration(Lightning)

Twilio+Salesforce Integration(Lightning)

Salesforce provides Open CTI for integrating Salesforce with the third party telephony system, It uses salesforce call center. With Open CTI, you can make calls from a softphone directly in Salesforce without installing CTI adapters on your machines. That’s how¬†Open CTI connects to your third-party telephony system. picture credit – salesforce documents To implement Open …

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